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JetBackup keeps automatic backups of each email account on your hosting. You can restore a mailbox to a previous state, or download a copy of the backup to keep locally. ⚠️ WARNING: Restoring an email account replaces the entire mailbox with the version from the backup you select. Any emails…
JetBackup maintains automatic backups of your hosting account, including files, databases, email accounts, cron jobs, DNS zones, and SSL certificates. You can restore any of these from a previous backup point, or download a copy to keep locally. This guide covers full account restores and downloads. If you only need…
JetBackup keeps automatic backups of each MySQL database on your hosting account. You can restore a database to a previous state, or download a copy of the backup to keep locally. ⚠️ WARNING: Restoring a database will completely overwrite the existing database with the same name. Any changes made between…
JetBackup keeps automatic backups of your entire home directory. Unlike a full account restore, the home directory option lets you select individual files and folders to restore — so you can recover a single deleted file or revert a specific directory without touching the rest of your account. ⚠️ WARNING:…
Need to point your domain to a new server? If we manage your DNS, our support team can make the change for you. Here’s exactly what you need to do. You might need a DNS change if: A new hosting provider or developer asked you to point your domain elsewhere…
Scammers send fake emails that look like they’re from your host, webmail, or support team. They’re designed to scare you into clicking a link or handing over your password. Here’s how to spot them and stay safe. What You’re Dealing With You may get an email claiming your mailbox or…
What’s Happening You sent an email from your domain, but it never arrived in the recipient’s inbox. No error appeared on your end, so what went wrong? The truth: If messages sent from your domain email address appear to go missing, the sending service may still be working correctly. In…
What’s Happening Email delivery or forwarding fails when your hosting account runs out of disk space. The mail system can’t write new messages or process forwarding until you free up storage. Common Signs You may see a server error when trying to access or manage email, or forwarded mail may…
Description If your website or application needs a higher PHP memory limit, you can increase it from your hosting control panel. This applies to the PHP process limit used by scripts such as WordPress, which is separate from the overall memory available to the hosting account. Reasons You may need…
Description If your domain is registered with another provider and you want Freethought to host both the website and email for that domain, the simplest setup is to point the domain to your hosting account using the Freethought nameservers. Once the domain is pointing correctly, the SSL certificate is usually…