If you have any question you can ask below or enter what you are looking for!
Need to delete some email accounts but keep others? Before you delete anything, you need to save the messages you want to keep. Here’s how to do it safely. The Important Thing to Know Deleting an email account deletes everything in it. Once you remove a mailbox, all messages stored…
You updated a WordPress plugin and now your site shows a 500 error. The issue is usually a compatibility problem between the new plugin and an outdated WordPress installation. Here’s how to fix it. What’s Happening When you update plugins, they sometimes require a newer version of WordPress to work…
Your hosting account suddenly shows massive disk usage, but you can’t find what’s taking up the space. The culprit? A bloated error log file hiding in your site’s root directory. What’s Happening Websites generate error logs to record problems—PHP errors, plugin issues, theme conflicts, etc. Normally these files stay small.…
Your domain isn’t showing an SSL certificate? If you’re on a reseller account, AutoSSL can issue and install one automatically. Here’s how to get it set up. What’s Happening Without an active SSL certificate, your domain won’t work over HTTPS. Visitors will see browser security warnings or the connection will…
Your hosting control panel shows three default MX records with priorities 10, 20, and 30. The first two may point to one mail server, but the third points to a different domain. It looks like a typo, but it’s intentional and correct. Why It’s Different Mail servers use these records…
Sometimes you may need to add a document to your website. This is where the File Manager in cPanel can help with managing/editing and uploading files. 1. Login to your cPanel account. When you first set up an account with us, you would have received an email with the details on how you…
Description If emails sent to a mailbox are not appearing, the cause may not be a delivery failure. In this case, messages were being received successfully, but the mailbox was configured to automatically delete messages identified as spam. This can make it appear that incoming mail has stopped working. Symptoms…
Tried to send an email with attachments but it got rejected? The recipient’s mail server probably has a size limit. Here’s how to fix it and send it again. What’s Happening Some mail servers won’t accept messages above a certain size limit. If your email includes large attachments or high-resolution…
Something’s gone wrong with your website and you need to roll it back. Before you restore everything, it’s worth taking a moment to work out what actually broke — restoring only what’s needed is faster, less disruptive, and means you don’t lose changes that weren’t part of the problem. This…
As a reseller, you can grant SSH (Secure Shell) access to cPanel accounts you manage through WHM. SSH allows account holders to connect to the server via a command-line interface — useful for tasks such as running scripts, managing files, and using developer tools. There are two methods available to…