If you have any question you can ask below or enter what you are looking for!
With ULTRA Cloud Panel, you can have multiple Servers in the panel for different sites. Thus, you may want to migrate a site between Scout servers e.g making a copy of your site to your other server as a backup. This guide walks you through the full process, including prerequisites,…
Need to redirect some specific URLs while also catching all other traffic with a wildcard redirect? Nginx works differently than Apache, and you may need server-level configuration to do both. The Difference On Apache, you’d use .htaccess files. On Nginx, redirects are managed in the server configuration file. This matters…
If you’ve recently been trying to login to SFTP or SSH and you suddenly can’t access your ULTRA Cloud server(s) or site(s), it’s possible your IP address has been blocked by our security. How to get your IP address unblocked If you suspect you have been blocked, simply login to…
A website may display a database connection error when the hosting account has run out of available storage. In such situation, the database service itself may still be running, but the site cannot connect or operate correctly until disk space is freed. Symptoms You see a message on the website…
If you’ve recently migrated a site into ULTRA Cloud that was previously deployed using Git, you can easily import the Git configuration to continue using ULTRA Cloud’s Git features Login to ULTRA Cloud Panel through your Freethought customer area (portal.freethought.uk) Open the site’s settings via Site and then Settings Select…
Description If you need to keep a WordPress website publicly accessible but prevent access to the WordPress administration area, you can enable WordPress dashboard protection in ULTRA Cloud Panel. This blocks access to the WordPress back end unless the visitor is connecting from an approved IP address. Purpose The website…
If you’ve found malware or suspect your site has been infected, we’re here to help. How to know if your site is infected with malware Most infected sites may have the following symptoms: Randomly redirecting to third-party sites Suspicious content changes (e.g. defacement, new pages, unrelated content) Unrecognised admin-level users…
So you’ve got your site setup to use a Git Repository and you now want to automate the process a bit, ULTRA Cloud allows you to configure Git Webhooks for automatic pull and deployment of code from your Repositories. 💡Note: This guide assumes that you’ve already setup a Git Repository…
You’ve got a site setup in ULTRA Cloud but now you want to automate things a bit by using Git Repositories to manage the content on your sites. This guide will show you how to connect your sites in ULTRA Cloud with a Git Repository. Obtaining Git Repository address: Navigate…
Overview With Scout, you can install WordPress quickly and easily, without needing to manually configure files or databases. This guide walks you through the process of setting up a new WordPress site using the Scout Control Panel. Instructions Log in to Scout Sign in to your account Open the Scout…