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If you need to allow remote connections to a MySQL database that’s based on one of your ULTRA Cloud Panel servers, simply follow these steps: Enabling remote access on the database Login to ULTRA Cloud Navigate to Databases Edit the database you want to provide access too Toggle the Remote…
Step-by-step guide to installing Docker CE via the CLI on a CentOS/RHEL 8 Scout server, allowing a site user to manage Docker with sudo, and proxying a Scout site to a Docker container.
Step-by-step guide to installing Node.js on a Scout-managed server using the Application drop-down.
ULTRA Cloud managed servers use the nginx web server which doesn’t natively support .htaccess files. However, you can easily create page and domain redirects directly from the ULTRA Cloud Panel. How to Create a Redirect Log in to your ULTRA Cloud Panel Navigate to Sites and select the relevant domain…
If you’re using ULTRA Cloud’s WordPress SSO feature to access the dashboard and see the error message “There has been a critical error on this site”, it usually means the WordPress user that ULTRA Cloud is trying to use has changed. To clear the issue, trigger a manual refresh of…
Subdomains (e.g. staging.yourdomain.com) are treated as independent sites in ULTRA Cloud and to create a subdomain, simply head to Sites, click Add a Site at the top-right and then select the Subdomain option. Enter the first part of the domain (e.g. staging) in the first field and select the parent…
If you’ve added an IP address to your site’s Trusted IPs but you’re still having issues with 401 or 403 errors when trying to access your site, here are some things to check first: Are you using Cloudflare? If your domain is using Cloudflare, ensure that the Cloudflare toggle is…
With ULTRA Cloud Panel, you can have multiple Servers in the panel for different sites. Thus, you may want to migrate a site between Scout servers e.g making a copy of your site to your other server as a backup. This guide walks you through the full process, including prerequisites,…
Need to redirect some specific URLs while also catching all other traffic with a wildcard redirect? Nginx works differently than Apache, and you may need server-level configuration to do both. The Difference On Apache, you’d use .htaccess files. On Nginx, redirects are managed in the server configuration file. This matters…
If you’ve recently been trying to login to SFTP or SSH and you suddenly can’t access your ULTRA Cloud server(s) or site(s), it’s possible your IP address has been blocked by our security. How to get your IP address unblocked If you suspect you have been blocked, simply login to…