PHP Disabled Functions: Troubleshooting Guide
Overview For security reasons, certain PHP functions are disabled on Freethought hosting servers. These are typically system-level functions that allow PHP scripts to execute commands directly on the server. If your script relies on one of these functions, you may see an error when running it. This is most common…
Locating and Creating robots.txt in Scout Control Panel
What is robots.txt? robots.txt is a plain text file that tells search engine crawlers (like Google, Bing, and others) which pages or sections of your website they are allowed to visit. It sits in the root of your website and is one of the first files a crawler looks for…
Managing SFTP Access: Requesting Password Resets and User Changes
SFTP (Secure File Transfer Protocol) allows you and your developers to securely upload and edit files on your server. Because SFTP operates directly at the server level, managing users and passwords works a little differently than standard cPanel or website logins. This guide explains how SFTP user management works, why…
Third-party WordPress API integration returns 403 on a custom REST endpoint
Description A third-party integration may fail to connect to a WordPress REST API endpoint and return a 403 Forbidden response, even though the endpoint is available in a browser. This can happen when automated requests are blocked by server-side bot protection rather than by WordPress itself. Symptoms The affected service…
Creating a wildcard redirect in ULTRA Cloud
You can use the asterisk / * symbol to create wildcard redirects in ULTRA Cloud, or use the Preferred domain feature. What is a wildcard redirect? A wildcard redirect preserves the page that was requested on the domain that the visitor is being redirected away from. For example, someone visiting…
Allowing remote MySQL access in ULTRA Cloud
If you need to allow remote connections to a MySQL database that’s based on one of your ULTRA Cloud Panel servers, simply follow these steps: Enabling remote access on the database Login to ULTRA Cloud Navigate to Databases Edit the database you want to provide access too Toggle the Remote…
Using PhpMyAdmin To Export/Import Database
Managing MySQL databases is a common task when maintaining websites or applications. phpMyAdmin provides an easy‑to‑use web interface for exporting, importing, and running SQL queries without needing command‑line access. This guide walks you through: Exporting a database Importing a database Running SQL queries in phpMyAdmin Accessing phpMyAdmin You can usually…
Installing Docker via the command line on a ULTRA Cloud server
Step-by-step guide to installing Docker CE via the CLI on a CentOS/RHEL 8 Scout server, allowing a site user to manage Docker with sudo, and proxying a Scout site to a Docker container.
Installing Node.js on a ULTRA Cloud server
Step-by-step guide to installing Node.js on a Scout-managed server using the Application drop-down.
Setting Up Redirects in ULTRA Cloud
ULTRA Cloud managed servers use the nginx web server which doesn’t natively support .htaccess files. However, you can easily create page and domain redirects directly from the ULTRA Cloud Panel. How to Create a Redirect Log in to your ULTRA Cloud Panel Navigate to Sites and select the relevant domain…