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This guide explains how to change the password for a mailbox in Plesk. Whether you have forgotten your current password or simply want to update it, the process takes just a few steps. If you are struggling to access your Plesk control panel, please contact support and we will be…
Sometimes you may need to add a document to your website. This is where the File Manager in cPanel can help with managing/editing and uploading files. 1. Login to your cPanel account. When you first set up an account with us, you would have received an email with the details on how you…
When you set up a subdomain – such as clone.yourdomain.com or staging.yourdomain.com for example, you need to create a DNS A record to point it to the correct server. This guide explains what an A record is and how to add one. What is a DNS A Record? A DNS…
This guide explains how to clone a WordPress site to a new domain using Plesk’s WordPress Toolkit. In this example, we clone yourdomain.com to clone.yourdomain.com. 💡 Your subdomain (e.g. clone.yourdomain.com) will need a DNS A record pointing to your server before the cloned site will be accessible. If you haven’t…
This guide will walk you through how to install WordPress on your domain using the WP Toolkit in Plesk. The process is quick and straightforward — Plesk’s WP Toolkit handles the entire setup automatically, including creating the database, configuring files, and securing your installation. Prerequisites Access to your Plesk control…
Overview Due to industry changes, SSL certificates are now issued for 199 days and may need to be reissued during their lifetime. This guide shows you how to reissue your SSL certificate through your client area. Step 1: Log in to your account Login to your Freethought customer account at…
Why SSL Certificates Are Now Valid for 199 Days Overview You may notice that newly issued SSL certificates are now valid for 199 days instead of 365 days. This is part of an industry-wide change introduced by Certificate Authorities (such as Sectigo and DigiCert) to improve security standards across the…
This guide will help you add your newly created email account to your Apple device, which could be an iPhone or iPad. 💡 Please note that these instructions are for iOS 16, if you are using a newer or older device the user interface may vary slightly. 1. On your…
1. Firstly, login to your mailbox using Webmail. In most cases typing your domain name followed by “/webmail” ( e.g. https://example.com/webmail OR https://webmail.example.com) will take you right to your login screen. Alternatively, you can access Webmail directly from cPanel. We have a guide on how to access cPanel here: www.freethought.uk/help/how-to-login-to-cpanel/ 2. Login to your mailbox…
This guide will show you how to change an email password using cPanel. 1. Login to your cPanel account. When you first set up an account with us, you would have received an email with the details on how you can gain access to your control panel. If you have lost…