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All posts by Steve N

New Outlook: what you need to know

Microsoft has been rolling out a redesigned New Outlook app for Windows, and in some cases switching users across automatically without much warning. While it looks similar to classic Outlook, it works quite differently behind the scenes, and we don’t currently recommend it for most clients, particularly if you use…

Moving from POP to IMAP

If you currently receive your email using POP and would like to switch to IMAP, so you can read your mail from more than one device, it’s worth knowing that this isn’t something you can just switch on. POP normally downloads messages straight to your computer, so some or all…

Thunderbird – Adding your email address

Adding your email to Mozilla Thunderbird Adding your email account to Mozilla Thunderbird allows you to manage your emails all in one place. This guide walks you through the steps to get started using Thunderbird for your emails. What you require: Before you begin, make sure you have: Your full…

How to Enable Two-Factor Authentication (2FA) on Your Account

Two-factor authentication (2FA) adds a second layer of protection to your account by requiring a time-based code from an authenticator app in addition to your password. This guide walks through enabling 2FA from your account portal. Step 1: Open Security Settings From your portal.freethought.uk account dashboard, open the account menu…

Password Management Approaches: A Practical Guide

Passwords remain the most common way to protect accounts, but choosing and managing them well makes the difference between strong security and easily compromised accounts. This guide outlines practical approaches to password management for both individuals and teams. Why Password Management Matters Weak or reused passwords are one of the…

Managing Client Portal User Permissions

Your client portal supports multiple users under a single account. This means you can invite colleagues, team members, or contractors to access your account with their own login, without sharing your password. Each person can be given exactly the right level of access for their role, and that access can…

Installing Docker via the command line on a ULTRA Cloud server

Step-by-step guide to installing Docker CE via the CLI on a CentOS/RHEL 8 Scout server, allowing a site user to manage Docker with sudo, and proxying a Scout site to a Docker container.

Installing Node.js on a ULTRA Cloud server

Step-by-step guide to installing Node.js on a Scout-managed server using the Application drop-down.

Set Up Email Forwarding in Microsoft 365 (Admin Portal)

📧 Set Up Email Forwarding in Microsoft 365 (Admin Portal) 🔑 Prerequisites Admin access to Microsoft 365 Admin Center An existing user mailbox to forward from A valid destination email address 🧭 Method 1: Forward Mail from a User Mailbox (Most Common) 1. Sign in to Admin Portal Go to:…

Resetting a User’s Password (Microsoft 365)

How to reset a password and help your team member sign back in When Would You Need to Do This? If someone on your team has forgotten their password, been locked out of their account, or you suspect their account may have been compromised, you will need to reset their…