If you have any question you can ask below or enter what you are looking for!
There are currently two methods to login to your cPanel hosting service, through your Freethought account or directly via your website address. Logging into cPanel through your Freethought customer account When logging in through your account, you don’t need to know your cPanel username or password. Login to your Freethought…
If you’ve lost your cPanel username or password, it can be easily changed through your Freethought customer account. Resetting your cPanel password Login to your Freethought customer account at portal.freethought.uk Navigate to Services at the top menu Select the service you need to manage Click Change Password under the Actions…
If you no longer need a domain, it’s important that you turn off auto-renewal to ensure it’s not renewed for a further year. Once a domain is renewed, it cannot be reversed and we unfortunately cannot issue a refund as we’re not able to recover the cost of the renewal…
Description When running a npm or Node.js command via the Terminal app in cPanel, a “Out of memory” error message is returned. Cause The issue is not typically due to a hosting-level resource limit such as memory or storage. The emulated Terminal app in cPanel itself has an artificial memory…
Description When running npm run build, or next build, npm returns the error “Module not found”. npm ci or npm install shows that all dependencies or modules are installed. Cause Path issue cPanel’s virtual environment causes issue with TypeScript’s path aliases, which can prevent npm build from discovering the location…
If you need to invite someone to manage your sites & servers in the ULTRA Cloud Panel, they will need to be added to your Freethought customer account. Login to your customer account at portal.freethought.uk Click your name at the top-right and go to User Management Click Invite New User…
Email forwarders allow you to redirect incoming messages from one email address to another automatically. This is especially useful if you manage multiple inboxes or want to consolidate communications. This guide walks you through setting up email forwarders using cPanel interface. What You’ll Need Access to your cPanel account. The…