If you have any question you can ask below or enter what you are looking for!
Overview For security reasons, certain PHP functions are disabled on Freethought hosting servers. These are typically system-level functions that allow PHP scripts to execute commands directly on the server. If your script relies on one of these functions, you may see an error when running it. This is most common…
If you’re unable to send emails from your iPhone or iPad after adding your email account, the issue is almost always related to your outgoing mail (SMTP) server settings. This guide covers the most common causes of “Cannot Send Mail” errors on iOS and how to fix them. Common Error…
This guide walks you through migrating a WordPress site from a subdomain (e.g. mysite.yourdomain.co.uk) to a newly added addon domain (e.g. mysite.co.uk) on your cPanel reseller hosting account. Before you begin, make sure you have: cPanel access, the new domain’s nameservers pointed to Freethought nameservers. Step 1: Verify DNS is…
What is robots.txt? robots.txt is a plain text file that tells search engine crawlers (like Google, Bing, and others) which pages or sections of your website they are allowed to visit. It sits in the root of your website and is one of the first files a crawler looks for…
The WordPress white screen of death (WSOD) is a common issue that can leave your website inaccessible. It’s often caused by plugin or theme conflicts, PHP errors, memory limits, or issues from recent updates. This guide will help you diagnose and resolve the issue efficiently. Common Causes Plugin or Theme…
Though they share the same name, WordPress.com and WordPress.org are quite different in terms of functionality, control, and purpose. Here’s a breakdown: WordPress.com Hosting: Fully hosted by WordPress. No need to purchase separate hosting. Ease of Use: Beginner-friendly with minimal setup required. Customization: Limited in terms of themes and plugins…
cPanel’s webmail (Roundcube) support CalDAV for syncing calendar with external services such as Apple Calendar, or mobile devices. However, there are limitations when using Google Calendar. What Is CalDAV? CalDAV allows calendar apps to read and write events stored on a remote server. It enables: Two‑way syncing of events Access…
1. Log in to Plesk Access your Plesk control panel using the login details provided by your hosting provider. From the left‑hand menu, select Websites & Domains. 2. Open the Let’s Encrypt Extension Locate the domain you want to secure. Click SSL/TLS Certificates. If you see an existing Let’s Encrypt…
Website files and database restore on cPanel reseller accounts can be done using Jetbackup or Acronis. Ideally restoring a website files and database type from backup will NOT impact emails or inboxes. Type of backup Restoration available with Jetbackup 5 Full Backups: Restoring a full backup will rollback entire account…
Account lockouts can be confusing, especially when you receive a notification but don’t know which system triggered it. This guide helps you identify the source of a lockout, review the relevant logs, and gather the right information before contacting support. 1. Common Sources of Account Lockouts 1.1 WordPress Security Plugins…