All posts by Efe K
How to View Full Email Headers to Troubleshoot Email Issues
Email headers contain detailed routing and authentication information that can help diagnose delivery delays, spam classification, spoofing attempts, and other mail flow problems. They include information such as: Sender and recipient servers Authentication results (SPF, DKIM, DMARC) Message ID and unique identifiers Spam‑filtering results Why Email Headers Matter Viewing full…
Third-party WordPress API integration returns 403 on a custom REST endpoint
Description A third-party integration may fail to connect to a WordPress REST API endpoint and return a 403 Forbidden response, even though the endpoint is available in a browser. This can happen when automated requests are blocked by server-side bot protection rather than by WordPress itself. Symptoms The affected service…
Portal Login Credentials & Account Access Recovery
This article explains how your portal login works, which email address is used as your username, and what to do if you’ve lost or forgotten your credentials. It also clarifies the difference between portal access and hosting control panel access, and when to contact support for help. Portal Username: Which…
cPanel AutoSSL Renewals After Experiencing Failure
AutoSSL runs automatically once every 24 hours on the server. During each run, it checks all domains on the account and attempts renewal if: The existing certificate is within days of expiry The domain resolves correctly to the hosting server The domain is publicly reachable DNS and nameservers are correctly…
Domain and Email Forwarding without a Hosting
If you have a domain name and do not require a hosting but just want to forward or redirect the domain to another website or an Esty shop URL, you can make use of the domain forwarder in domain management in your client area Also, you want to forward email…
Using PhpMyAdmin To Export/Import Database
Managing MySQL databases is a common task when maintaining websites or applications. phpMyAdmin provides an easy‑to‑use web interface for exporting, importing, and running SQL queries without needing command‑line access. This guide walks you through: Exporting a database Importing a database Running SQL queries in phpMyAdmin Accessing phpMyAdmin You can usually…
Moving your website from one ULTRA Cloud Server to another
With ULTRA Cloud Panel, you can have multiple Servers in the panel for different sites. Thus, you may want to migrate a site between Scout servers e.g making a copy of your site to your other server as a backup. This guide walks you through the full process, including prerequisites,…
How to Change Node.js Version on cPanel Terminal
Overview Some cPanel servers include an outdated system Node.js version (often Node 10 or Node 12). Modern applications frequently require Node.js 18+, but the default shell environment may still point to the older system version. On cPanel servers that provide CloudLinux alt-nodejs packages (e.g., alt-nodejs20), you can override the default…
WordPress admin critical error after installing a page builder premium plugin
Description A WordPress site may show a critical error in the admin area immediately after installing or enabling a premium page builder add-on. The issue may be caused by a compatibility mismatch between the core plugin and its premium extension, which triggered a PHP fatal error and prevented normal access…
Identifying and resolving database connection error from exhausted hosting storage
A website may display a database connection error when the hosting account has run out of available storage. In such situation, the database service itself may still be running, but the site cannot connect or operate correctly until disk space is freed. Symptoms You see a message on the website…