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Need to delete some email accounts but keep others? Before you delete anything, you need to save the messages you want to keep. Here’s how to do it safely. The Important Thing to Know Deleting an email account deletes everything in it. Once you remove a mailbox, all messages stored…
Your hosting control panel shows three default MX records with priorities 10, 20, and 30. The first two may point to one mail server, but the third points to a different domain. It looks like a typo, but it’s intentional and correct. Why It’s Different Mail servers use these records…
This guide explains how to change the password for a mailbox in Plesk. Whether you have forgotten your current password or simply want to update it, the process takes just a few steps. If you are struggling to access your Plesk control panel, please contact support and we will be…
Description If emails sent to a mailbox are not appearing, the cause may not be a delivery failure. In this case, messages were being received successfully, but the mailbox was configured to automatically delete messages identified as spam. This can make it appear that incoming mail has stopped working. Symptoms…
Tried to send an email with attachments but it got rejected? The recipient’s mail server probably has a size limit. Here’s how to fix it and send it again. What’s Happening Some mail servers won’t accept messages above a certain size limit. If your email includes large attachments or high-resolution…
Scammers send fake emails that look like they’re from your host, webmail, or support team. They’re designed to scare you into clicking a link or handing over your password. Here’s how to spot them and stay safe. What You’re Dealing With You may get an email claiming your mailbox or…
What’s Happening You sent an email from your domain, but it never arrived in the recipient’s inbox. No error appeared on your end, so what went wrong? The truth: If messages sent from your domain email address appear to go missing, the sending service may still be working correctly. In…
What’s Happening Email delivery or forwarding fails when your hosting account runs out of disk space. The mail system can’t write new messages or process forwarding until you free up storage. Common Signs You may see a server error when trying to access or manage email, or forwarded mail may…
This guide will help you add your newly created email account to your Apple device, which could be an iPhone or iPad. 💡 Please note that these instructions are for iOS 16, if you are using a newer or older device the user interface may vary slightly. 1. On your…
1. Firstly, login to your mailbox using Webmail. In most cases typing your domain name followed by “/webmail” ( e.g. https://example.com/webmail OR https://webmail.example.com) will take you right to your login screen. Alternatively, you can access Webmail directly from cPanel. We have a guide on how to access cPanel here: www.freethought.uk/help/how-to-login-to-cpanel/ 2. Login to your mailbox…