Google Workspace Domain Verification Not Working
You added the Google Workspace verification record to your DNS, but verification keeps failing. The issue is usually a typo in the DNS record or your domain pointing to the wrong nameservers.
What’s Happening
Google needs to find a specific TXT record in your DNS to verify you own the domain. If Google can’t see it, verification fails—even though you added it. This happens when:
- The record was entered incorrectly
- The domain’s nameservers are wrong (Google is looking in the wrong DNS zone)
- DNS hasn’t propagated yet
Fix It (Step by Step)
1. Check the TXT record is correct
Go to your DNS control panel and look for the Google Workspace verification record. Make sure:
- Type: It’s a TXT record (not CNAME, A, or anything else)
- Name/Host field: Check if it’s just
@or blank (not the full domain name)- If your control panel auto-appends the domain, don’t add it manually or you’ll create a duplicate hostname
- Value: Is the exact verification code Google provided
2. Verify your nameservers
This is the most common issue. Check which nameservers your domain is using:
- Go to your domain registrar
- Look for “Nameservers” or “DNS settings”
- Confirm they match the nameservers for your DNS zone (e.g., ns1.yourhost.com, ns2.yourhost.com)
If they’re different, update them to the correct ones.
3. Allow time for DNS propagation
Once the record and nameservers are correct, DNS changes take time to spread globally:
- Best case: A few hours
- Typical: 24 hours
- Worst case: Up to 48 hours
You can check if the record is live using a free tool like https://www.whatsmydns.net/ (search for TXT records for your domain).
4. Retry verification in Google Workspace
Once the checker shows your TXT record is live, try verifying again in Google Workspace.
Still Not Working?
If you’ve checked everything and verification still fails:
- Double-check the verification code — Google may have issued a new one if it’s been a while
- Contact support — Provide the exact TXT record value Google gave you and your domain name
- Check with your DNS provider — Confirm the record was added to the correct zone
Pro Tip
If you’re unsure which record to add, copy the exact instruction from Google Workspace and paste it into a support request along with your domain name. We can verify it’s correct and add it for you.