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Transferring a domain away from Freethought, or requesting your EPP code

👉 The following guide applies to non-UK domains (e.g. .com, net, org). If you need to transfer your *.uk domain, please see Transferring a .uk domain away from Freethought To transfer your domain away from Freethought simply involves ensuring your domain is unlocked and then supplying the domain’s EPP/authorisation code.…

Transferring a .uk domain away from Freethought

If you need to transfer a domain out of your Freethought account, simply follow these steps: Request your new registrar’s IPS tag Login to your account via portal.freethought.uk Navigate to Domains Select the *.uk domain you would like to transfer Click Release Domain under the left-hand Manage section Enter your…

How to cancel your hosting service

At Freethought, you’re free to come & go as you please and it’s straight forward to request a cancellation through your Freethought account. We’re rarely beaten on price and never on quality, so if you’re seeking pastures new for whatever reason, please talk to us first. Likewise, if you’re moving…

How to see your service’s renewal date & price

If you’re looking to review your costs, you can see a list of your services and their monthly or annual costs in your Freethought customer portal. Login to your Freethought account via portal.freethought.uk Select Services from the top menu You will see a table of your services, including the product…

How to update your Freethought account email address

Your customer account email address is used to login to your Freethought portal at portal.freethought.uk. You’ll primarily use this account to order services, pay bills and access your ticket history. If you need to update the email address associated with your account, there are two profiles that need changing: Account…

How to turn auto-renewal on or off for a domain

If you no longer need a domain, it’s important that you turn off auto-renewal to ensure it’s not renewed for a further year. Once a domain is renewed, it cannot be reversed and we unfortunately cannot issue a refund as we’re not able to recover the cost of the renewal…