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Overview When uploading files to the WordPress Media Library, you may encounter errors such as: “Unexpected response from the server””HTTP error””The uploaded file exceeds the upload_max_filesize directive”Upload progress bar stalling or timing out These errors are most commonly caused by PHP configuration limits on the server. This guide will help…
WordPress Plugin Update “Could Not Copy File” Error on Reseller Hosting Overview When updating WordPress plugins on reseller hosting, you may encounter an error such as: “Could not copy file””Update failed: Could not copy file.” This is a file permissions or ownership issue on the server and requires engineer assistance…
If you’re using ULTRA Cloud’s WordPress SSO feature to access the dashboard and see the error message “There has been a critical error on this site”, it usually means the WordPress user that ULTRA Cloud is trying to use has changed. To clear the issue, trigger a manual refresh of…
Your WordPress site received a suspicious comment with weird links or promotional content. Don’t worry—this is spam targeting your comments section, not a sign your site is compromised. What’s Happening Spammers submit comments through your WordPress comments form hoping: You’ll approve it and they get a link from your site…
Description A WordPress site may show a critical error in the admin area immediately after installing or enabling a premium page builder add-on. The issue may be caused by a compatibility mismatch between the core plugin and its premium extension, which triggered a PHP fatal error and prevented normal access…
Description If Google Ads reports that no Google tag is installed on your WordPress website, the site may need the Site Kit by Google plugin installed and connected before conversion tracking can be completed. Installing the plugin alone is not enough: the final setup must be completed by signing in…
You updated a WordPress plugin and now your site shows a 500 error. The issue is usually a compatibility problem between the new plugin and an outdated WordPress installation. Here’s how to fix it. What’s Happening When you update plugins, they sometimes require a newer version of WordPress to work…
Brief description If you need specific published posts removed from your website, this can be done by deleting the posts or changing their status so they are no longer publicly accessible. This is commonly used to take down outdated job adverts, announcements, or other time-sensitive content. Purpose Individual post URLs…
Description If you need to keep a WordPress website publicly accessible but prevent access to the WordPress administration area, you can enable WordPress dashboard protection in ULTRA Cloud Panel. This blocks access to the WordPress back end unless the visitor is connecting from an approved IP address. Purpose The website…
Description After a WordPress site is moved into a different hosting account or moved in some way, media uploads may stop working if WordPress is still using a custom upload path that points to an old location. This typically affects uploads in the Media Library and any feature that tries…