WordPress

18 Articles

WordPress login via ULTRA Cloud shows a critical error

If you’re using ULTRA Cloud’s WordPress SSO feature to access the dashboard and see the error message “There has been a critical error on this site”, it usually means the WordPress user that ULTRA Cloud is trying to use has changed. To clear the issue, trigger a manual refresh of…

Dealing With Spam Comments on a WordPress Website

Your WordPress site received a suspicious comment with weird links or promotional content. Don’t worry—this is spam targeting your comments section, not a sign your site is compromised. What’s Happening Spammers submit comments through your WordPress comments form hoping: You’ll approve it and they get a link from your site…

WordPress admin critical error after installing a page builder premium plugin

Description A WordPress site may show a critical error in the admin area immediately after installing or enabling a premium page builder add-on. The issue may be caused by a compatibility mismatch between the core plugin and its premium extension, which triggered a PHP fatal error and prevented normal access…

Complete Google Ads tag setup in WordPress using Site Kit

Description If Google Ads reports that no Google tag is installed on your WordPress website, the site may need the Site Kit by Google plugin installed and connected before conversion tracking can be completed. Installing the plugin alone is not enough: the final setup must be completed by signing in…

Resolving HTTP 500 Errors After Plugin Updates

You updated a WordPress plugin and now your site shows a 500 error. The issue is usually a compatibility problem between the new plugin and an outdated WordPress installation. Here’s how to fix it. What’s Happening When you update plugins, they sometimes require a newer version of WordPress to work…

Removing published posts from a website

Brief description If you need specific published posts removed from your website, this can be done by deleting the posts or changing their status so they are no longer publicly accessible. This is commonly used to take down outdated job adverts, announcements, or other time-sensitive content. Purpose Individual post URLs…

Restricting WordPress admin access to Trusted IP Address

Description If you need to keep a WordPress website publicly accessible but prevent access to the WordPress administration area, you can enable WordPress dashboard protection in ULTRA Cloud Panel. This blocks access to the WordPress back end unless the visitor is connecting from an approved IP address. Purpose The website…

WordPress media uploads fail after a site is moved or cloned

Description After a WordPress site is moved into a different hosting account or moved in some way, media uploads may stop working if WordPress is still using a custom upload path that points to an old location. This typically affects uploads in the Media Library and any feature that tries…

WordPress brute force attacks – do you need to worry?

Brute force attacks are one of the most common threats facing WordPress sites. If your WordPress security plugin has been flagging these attempts, you’re not alone — and the good news is that the risk is very manageable with the right precautions in place. What is a brute force attack?…

WordPress stuck in maintenance

Description When WordPress performs an update — whether to the core software, a theme, or a plugin — it automatically creates a .maintenance file in the root of the WordPress installation. This puts the site into maintenance mode and displays a “Briefly unavailable for scheduled maintenance. Check back in a…