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WordPress Plugin Update “Could Not Copy File” Error on Reseller Hosting Overview When updating WordPress plugins on reseller hosting, you may encounter an error such as: “Could not copy file””Update failed: Could not copy file.” This is a file permissions or ownership issue on the server and requires engineer assistance…
Overview If you manage multiple domains or subdomains on a cPanel reseller account, you may need to run different domains on different versions of PHP. This is possible through a feature called MultiPHP Manager, which allows PHP versions to be set on a per-domain basis. What Are PHP Per-Domain Settings?…
While trying to login to your cPanel, WHM or Webmail/Email account you may have encountered an message saying that your IP address has changed. When connecting to your cPanel, WHM or Webmail/Email account it creates a session which saves the IP address that you connected from, however if this changes…
Need to log into WHM but don’t have the URL? It’s simple—just use your server hostname or domain with port 2087. The WHM Login URL Use one of these formats: https://[server-hostname]:2087 https://[your-domain]:2087 Replace the brackets with your actual server hostname or domain name. Example: https://myserver.hosting.com:2087 https://myreseller.co.uk:2087 Don’t Know Your Hostname?…
As a reseller, you can grant SSH (Secure Shell) access to cPanel accounts you manage through WHM. SSH allows account holders to connect to the server via a command-line interface — useful for tasks such as running scripts, managing files, and using developer tools. There are two methods available to…
Remote MySQL access can remain enabled in cPanel after a migration, but connections may still fail if the connecting IP address is not also allowed through the server firewall. This can affect external database tools such as desktop SQL clients. Symptoms A remote database client cannot connect to MySQL on…
As a Reseller, you will be given access to a WHM account which provides various tools for managing the hosting of your clients such as creating new cPanel accounts via WHM > Create a New Account, as well as listing any created accounts via WHM > List Accounts so you can find/access specific accounts all…
As a Reseller, it’s important that your brand is seen by your client’s This guide will show you how you can setup your own branding in WHM. 1. Login to your WHM account. The login credentials for this would have been sent to you in an email when you first set…
As a Reseller, you will be given access to a WHM account which provides various tools for managing the hosting of your clients such as creating new cPanel accounts via WHM > Create a New Account, as well as listing any created accounts via WHM > List Accounts so you can find/access specific accounts all…
As a Reseller you can create and manage your client’s cPanel accounts, which also includes assigning Packages to the cPanel accounts in order to set certain limits. But what if you need to change the Package that’s assigned to a cPanel account? Fro example, maybe you have a client who’s…