If you have any question you can ask below or enter what you are looking for!
You can easily login to Plesk through your Freethought account. Logging into Plesk through your Freethought customer account When logging in through your account, you don’t need to know your cPanel username or password. Login to your Freethought customer account at portal.freethought.uk Select Services Click on the service you wish…
This guide explains how to change the password for a mailbox in Plesk. Whether you have forgotten your current password or simply want to update it, the process takes just a few steps. If you are struggling to access your Plesk control panel, please contact support and we will be…
Something’s gone wrong with your website and you need to roll it back. Before you restore everything, it’s worth taking a moment to work out what actually broke — restoring only what’s needed is faster, less disruptive, and means you don’t lose changes that weren’t part of the problem. This…
JetBackup keeps automatic backups of each email account on your hosting. You can restore a mailbox to a previous state, or download a copy of the backup to keep locally. ⚠️ WARNING: Restoring an email account replaces the entire mailbox with the version from the backup you select. Any emails…
JetBackup maintains automatic backups of your hosting account, including files, databases, email accounts, cron jobs, DNS zones, and SSL certificates. You can restore any of these from a previous backup point, or download a copy to keep locally. This guide covers full account restores and downloads. If you only need…
JetBackup keeps automatic backups of each MySQL database on your hosting account. You can restore a database to a previous state, or download a copy of the backup to keep locally. ⚠️ WARNING: Restoring a database will completely overwrite the existing database with the same name. Any changes made between…
JetBackup keeps automatic backups of your entire home directory. Unlike a full account restore, the home directory option lets you select individual files and folders to restore — so you can recover a single deleted file or revert a specific directory without touching the rest of your account. ⚠️ WARNING:…
This guide explains how to clone a WordPress site to a new domain using Plesk’s WordPress Toolkit. In this example, we clone yourdomain.com to clone.yourdomain.com. 💡 Your subdomain (e.g. clone.yourdomain.com) will need a DNS A record pointing to your server before the cloned site will be accessible. If you haven’t…
This guide will walk you through how to install WordPress on your domain using the WP Toolkit in Plesk. The process is quick and straightforward — Plesk’s WP Toolkit handles the entire setup automatically, including creating the database, configuring files, and securing your installation. Prerequisites Access to your Plesk control…
There’s various different ways to access/edit your files on your hosting, such SSH, FTP or simply using the File Manager in the hosting control panel. This guide will show you how to setup an FTP account to access your hosting. 1. Login to your Plesk account. When you first set up an account with us, you would have…