FAQ

3 Articles

How long does it take for a domain to become active again after suspension?

If a domain has expired and the renewal is paid after the grace period, the website may still appear unavailable for a short time, even though the renewal has been completed. Even though the renewal is virtually instant in most cases, it can take a further 24 hours before you’re…

How long does a domain take to be registered?

Most domain registrations are instant, but in some cases, they may need to be reviewed by the Freethought team, or additional information is required to complete the registration. Whilst the domain is being processed, the order or domain status will show as pending. If the domain is showing as active,…

Do you help migrate?

Yes! We do. We offer a comprehensive start to finish migration service free of charge to new customers. This includes an initial review of your account (to check and understand your requirements), scheduling, secure backup and transfer of all website data and e-mail, reconfiguration, testing, and DNS switchover. We can carry…