Pointing a third-party domain to Freethought hosting and allow SSL to provision
Description If your domain is registered with another provider and you want Freethought to host both the website and email for that domain, the simplest setup is to point the domain to your hosting account using the Freethought nameservers. Once the domain is pointing correctly, the SSL certificate is usually…
Transferring a domain away from Freethought, or requesting your EPP code
👉 The following guide applies to non-UK domains (e.g. .com, net, org). If you need to transfer your *.uk domain, please see Transferring a .uk domain away from Freethought To transfer your domain away from Freethought simply involves ensuring your domain is unlocked and then supplying the domain’s EPP/authorisation code.…
Transferring a .uk domain away from Freethought
If you need to transfer a domain out of your Freethought account, simply follow these steps: Request your new registrar’s IPS tag Login to your account via portal.freethought.uk Navigate to Domains Select the *.uk domain you would like to transfer Click Release Domain under the left-hand Manage section Enter your…
Updating WHOIS Information
When you register a domain some contact information get’s associated with it such as your name/your company name, email address and phone number etc. This information is primarily used for verification by domain registrars and is typically hidden from public view. But there may come a time where you need…
What is the Hosts File? The hosts file tells your computer which IP address to use for a specific domain name, overriding public DNS. This is useful for testing a website on a new server before updating DNS publicly. Common use case: You’ve built a new website on our servers…
Which name servers should I use?
Your domain’s name servers control which DNS records visitors see, so getting them right is critical. If they’re incorrect, your domain and any services linked to it may not function properly.Which name servers you should use depends on the product you have with us. Need help? Just let us know…
Adding another domain to your hosting package
This guide will show you how to add additional domains to your hosting. Login to your cPanel account. When you first set up an account with us, you would have received an email with the details on how you can gain access to your control panel. If you have lost…
Issuing a free SSL certificate in cPanel
What is an SSL Certificate? An SSL certificate encrypts data between your website and visitors, enabling HTTPS (a security icon in browsers). It’s essential for security, SEO, and building trust with visitors. How to Install a Free SSL Certificate Step 1: Access SSL/TLS Status Log in to cPanel Scroll to…
Adding and Modifying DNS in cPanel
Managing DNS (Domain Name System) records is essential for directing traffic to your website, email servers, and other services. cPanel provides a user-friendly interface called the Zone Editor to help you add, edit, and manage DNS records easily. What Are DNS Records? DNS records are instructions stored in authoritative DNS…
How to turn auto-renewal on or off for a domain
If you no longer need a domain, it’s important that you turn off auto-renewal to ensure it’s not renewed for a further year. Once a domain is renewed, it cannot be reversed and we unfortunately cannot issue a refund as we’re not able to recover the cost of the renewal…