{"id":533,"date":"2026-01-20T15:43:42","date_gmt":"2026-01-20T15:43:42","guid":{"rendered":"https:\/\/www.freethought.uk\/help\/providing-file-access-sftp-to-developers-on-scout\/"},"modified":"2026-01-20T17:26:51","modified_gmt":"2026-01-20T17:26:51","slug":"providing-file-access-sftp-to-developers-on-ultra-cloud-panel","status":"publish","type":"post","link":"https:\/\/www.freethought.uk\/help\/providing-file-access-sftp-to-developers-on-ultra-cloud-panel\/","title":{"rendered":"Providing File Access (SFTP) to Developers on ULTRA Cloud Panel"},"content":{"rendered":"\n<p>When a developer needs access to the files for a specific website hosted on ULTRA Cloud Panel, you can grant secure SFTP access directly through the ULTRA Cloud Panel. This process is quick, does not affect the live website, and ensures the developer receives only the credentials they need.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Log in to the Freethought Portal<\/strong><\/h3>\n\n\n\n<p>Sign in to your Freethought account and open the <strong>ULTRA Cloud Panel<\/strong> from the main menu.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Select the Website<\/strong><\/h3>\n\n\n\n<p>Locate the website you want to grant access to. Click the <strong>Settings<\/strong> next to the site.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Locate SFTP Connection Details<\/strong><\/h3>\n\n\n\n<p>On the left-hand side, the <strong>Overview<\/strong> panel displays the essential connection information the developer will need. This includes<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>IP Address<\/strong><\/li>\n\n\n\n<li><strong>SFTP Port<\/strong><\/li>\n\n\n\n<li><strong>Username<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Make a note of these details.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"365\" height=\"604\" src=\"https:\/\/kb.freethought.uk\/wp-content\/uploads\/sites\/6\/2026\/01\/image-33.png\" alt=\"\" class=\"wp-image-546\" style=\"width:253px;height:auto\" srcset=\"https:\/\/kb.freethought.uk\/wp-content\/uploads\/sites\/6\/2026\/01\/image-33.png 365w, https:\/\/kb.freethought.uk\/wp-content\/uploads\/sites\/6\/2026\/01\/image-33-181x300.png 181w\" sizes=\"auto, (max-width: 365px) 100vw, 365px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. Generate or Reset the Password<\/strong><\/h3>\n\n\n\n<p>To provide a password for the developer:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Click the <strong>Change<\/strong> link next to the password field.<\/li>\n\n\n\n<li>In the <strong>Password Management<\/strong> section, select <strong>Reset Password<\/strong>.<\/li>\n\n\n\n<li>A new password will be generated.<\/li>\n<\/ol>\n\n\n\n<p>Resetting the password <strong>does not affect the functioning of the website<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. Provide the Credentials to the Developer<\/strong><\/h2>\n\n\n\n<p>Share the connection details with the developer in a clear format. For example:<\/p>\n\n\n\n<p>Code<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Protocol: SFTP\nPort: 2223\nIP Address: {your_server_IP]\nUsername: &#091;your_username]\nPassword: the reset password\n<\/code><\/pre>\n\n\n\n<p>(Use the actual credentials from your ULTRA Cloud Panel.)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When a developer needs access to the files for a specific website hosted on ULTRA Cloud Panel, you can grant secure SFTP access directly through the ULTRA Cloud Panel. This process is quick, does not affect the live website, and ensures the developer receives only the credentials they need. 1.&hellip;<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15,22],"tags":[],"class_list":["post-533","post","type-post","status-publish","format-standard","hentry","category-our-control-panel","category-access"],"_links":{"self":[{"href":"https:\/\/www.freethought.uk\/help\/wp-json\/wp\/v2\/posts\/533","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.freethought.uk\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.freethought.uk\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.freethought.uk\/help\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.freethought.uk\/help\/wp-json\/wp\/v2\/comments?post=533"}],"version-history":[{"count":13,"href":"https:\/\/www.freethought.uk\/help\/wp-json\/wp\/v2\/posts\/533\/revisions"}],"predecessor-version":[{"id":557,"href":"https:\/\/www.freethought.uk\/help\/wp-json\/wp\/v2\/posts\/533\/revisions\/557"}],"wp:attachment":[{"href":"https:\/\/www.freethought.uk\/help\/wp-json\/wp\/v2\/media?parent=533"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.freethought.uk\/help\/wp-json\/wp\/v2\/categories?post=533"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.freethought.uk\/help\/wp-json\/wp\/v2\/tags?post=533"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}