{"id":1188,"date":"2026-07-17T07:55:42","date_gmt":"2026-07-17T07:55:42","guid":{"rendered":"https:\/\/www.freethought.uk\/help\/?p=1188"},"modified":"2026-07-17T07:55:43","modified_gmt":"2026-07-17T07:55:43","slug":"how-to-reset-a-lost-cpanel-password","status":"publish","type":"post","link":"https:\/\/www.freethought.uk\/help\/how-to-reset-a-lost-cpanel-password\/","title":{"rendered":"How to Reset a Lost cPanel Password"},"content":{"rendered":"\n<p>If you&#8217;ve lost or forgotten your cPanel password, don&#8217;t worry \u2014 you can reset it quickly without contacting support in most cases.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Option 1 \u2014 Reset via the Login Page<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to your cPanel login page (e.g. <code>yourdomain.com:2083<\/code> or <code>cpanel.yourdomain.com<\/code>)<\/li>\n\n\n\n<li>Click <strong>Reset Password<\/strong><\/li>\n\n\n\n<li>Enter your cPanel username or the email address associated with your account<\/li>\n\n\n\n<li>Follow the link sent to your email to set a new password<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Option 2 \u2014 Reset via the Client Portal<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to your account at <strong>my.cloudabove.com<\/strong><\/li>\n\n\n\n<li>From your dashboard, navigate to <strong>Services<\/strong> and click on your hosting package.<\/li>\n\n\n\n<li>Navigate to your hosting account<\/li>\n\n\n\n<li>Look for the option to <strong>Change Password<\/strong><\/li>\n\n\n\n<li>Set a new password and click <strong>Save Changes<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"453\" height=\"484\" src=\"https:\/\/kb.freethought.uk\/wp-content\/uploads\/sites\/6\/2026\/07\/image-8.png\" alt=\"\" class=\"wp-image-1189\" srcset=\"https:\/\/kb.freethought.uk\/wp-content\/uploads\/sites\/6\/2026\/07\/image-8.png 453w, https:\/\/kb.freethought.uk\/wp-content\/uploads\/sites\/6\/2026\/07\/image-8-281x300.png 281w\" sizes=\"auto, (max-width: 453px) 100vw, 453px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"763\" src=\"https:\/\/kb.freethought.uk\/wp-content\/uploads\/sites\/6\/2026\/07\/image-7-1024x763.png\" alt=\"\" class=\"wp-image-1190\" srcset=\"https:\/\/kb.freethought.uk\/wp-content\/uploads\/sites\/6\/2026\/07\/image-7-1024x763.png 1024w, https:\/\/kb.freethought.uk\/wp-content\/uploads\/sites\/6\/2026\/07\/image-7-300x224.png 300w, https:\/\/kb.freethought.uk\/wp-content\/uploads\/sites\/6\/2026\/07\/image-7-768x572.png 768w, https:\/\/kb.freethought.uk\/wp-content\/uploads\/sites\/6\/2026\/07\/image-7-770x574.png 770w, https:\/\/kb.freethought.uk\/wp-content\/uploads\/sites\/6\/2026\/07\/image-7.png 1095w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">  Password Tips<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Use a strong, unique password of at least 12 characters<\/li>\n\n\n\n<li>Avoid reusing passwords from other accounts<\/li>\n\n\n\n<li>Store it somewhere secure such as a password manager<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udd10 Suspect your account was compromised?<\/h3>\n\n\n\n<p>If you suspect someone else has gained access to your cPanel password, please <strong>reset it immediately<\/strong> using Method 2 above. Afterwards, check your cPanel <strong>FTP Accounts<\/strong> and <strong>Email Accounts<\/strong> to ensure no unrecognized accounts were added.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u2753 Need Help? When to Contact Support<\/h3>\n\n\n\n<p>Please contact us if:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You no longer have access to the email address linked to your cPanel account<\/li>\n\n\n\n<li>The reset link is not arriving (check your spam folder first)<\/li>\n\n\n\n<li>You are locked out and unable to access the client portal either.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>If you&#8217;ve lost or forgotten your cPanel password, don&#8217;t worry \u2014 you can reset it quickly without contacting support in most cases. Option 1 \u2014 Reset via the Login Page Go to your cPanel login page (e.g. yourdomain.com:2083 or cpanel.yourdomain.com) Click Reset Password Enter your cPanel username or the email&hellip;<\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[22,3,16],"tags":[],"class_list":["post-1188","post","type-post","status-publish","format-standard","hentry","category-access","category-cpanel","category-security"],"_links":{"self":[{"href":"https:\/\/www.freethought.uk\/help\/wp-json\/wp\/v2\/posts\/1188","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.freethought.uk\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.freethought.uk\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.freethought.uk\/help\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.freethought.uk\/help\/wp-json\/wp\/v2\/comments?post=1188"}],"version-history":[{"count":9,"href":"https:\/\/www.freethought.uk\/help\/wp-json\/wp\/v2\/posts\/1188\/revisions"}],"predecessor-version":[{"id":1213,"href":"https:\/\/www.freethought.uk\/help\/wp-json\/wp\/v2\/posts\/1188\/revisions\/1213"}],"wp:attachment":[{"href":"https:\/\/www.freethought.uk\/help\/wp-json\/wp\/v2\/media?parent=1188"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.freethought.uk\/help\/wp-json\/wp\/v2\/categories?post=1188"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.freethought.uk\/help\/wp-json\/wp\/v2\/tags?post=1188"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}