{"id":1017,"date":"2026-05-14T16:35:53","date_gmt":"2026-05-14T16:35:53","guid":{"rendered":"https:\/\/www.freethought.uk\/help\/?p=1017"},"modified":"2026-05-14T16:35:53","modified_gmt":"2026-05-14T16:35:53","slug":"cpanel-whm-your-ip-has-changed-message","status":"publish","type":"post","link":"https:\/\/www.freethought.uk\/help\/cpanel-whm-your-ip-has-changed-message\/","title":{"rendered":"cPanel\/WHM “Your IP Has Changed” Message"},"content":{"rendered":"\n

While trying to login to your cPanel<\/strong>, WHM<\/strong> or Webmail<\/strong>\/Email account<\/strong> you may have encountered an message saying that your IP address has changed. <\/p>\n\n\n\n

When connecting to your cPanel<\/strong>, WHM<\/strong> or Webmail<\/strong>\/Email account<\/strong> it creates a session which saves the IP address that you connected from, however if this changes mid-session it can trigger a server side security setting which tries validates the IP address by comparing the IP address saved in the session when you first connected to the new\/changed IP address and if they don’t match the server will block the connection.<\/p>\n\n\n\n

\n\n\n\n

Common causes for IP address changing:<\/h2>\n\n\n\n

Common causes of your IP address changing include;<\/p>\n\n\n\n

    \n
  1. Using a VPN<\/li>\n\n\n\n
  2. Using mobile data\/a mobile connection<\/li>\n\n\n\n
  3. Poor\/unstable network connection<\/li>\n\n\n\n
  4. Old browser cookies\/cache that is holding onto a previous session<\/li>\n<\/ol>\n\n\n\n
    \n\n\n\n

    Workarounds\/Solutions:<\/h2>\n\n\n\n

    If you’re currently experiencing issues you can try the following methods to connect;<\/p>\n\n\n\n

      \n
    1. Disconnect from any VPN services you may be using<\/li>\n\n\n\n
    2. Switch from a mobile network to a home\/office network<\/li>\n\n\n\n
    3. Clear browser cache\/cookies or try using an alternative browser<\/li>\n<\/ol>\n\n\n\n
      \n\n\n\n

      If you’ve tried the above workarounds and you’re still experiencing issues connecting, please don\u2019t hesitate to get in touch.<\/p>\n","protected":false},"excerpt":{"rendered":"

      While trying to login to your cPanel, WHM or Webmail\/Email account you may have encountered an message saying that your IP address has changed. When connecting to your cPanel, WHM or Webmail\/Email account it creates a session which saves the IP address that you connected from, however if this changes…<\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,24],"tags":[],"class_list":["post-1017","post","type-post","status-publish","format-standard","hentry","category-cpanel","category-reseller"],"_links":{"self":[{"href":"https:\/\/www.freethought.uk\/help\/wp-json\/wp\/v2\/posts\/1017","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.freethought.uk\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.freethought.uk\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.freethought.uk\/help\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/www.freethought.uk\/help\/wp-json\/wp\/v2\/comments?post=1017"}],"version-history":[{"count":4,"href":"https:\/\/www.freethought.uk\/help\/wp-json\/wp\/v2\/posts\/1017\/revisions"}],"predecessor-version":[{"id":1021,"href":"https:\/\/www.freethought.uk\/help\/wp-json\/wp\/v2\/posts\/1017\/revisions\/1021"}],"wp:attachment":[{"href":"https:\/\/www.freethought.uk\/help\/wp-json\/wp\/v2\/media?parent=1017"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.freethought.uk\/help\/wp-json\/wp\/v2\/categories?post=1017"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.freethought.uk\/help\/wp-json\/wp\/v2\/tags?post=1017"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}